BullsEye Account Management
One of BullsEye Telecom’s biggest strengths is our experienced account management
service. Industry savvy account management is key to making sure you are a completely
satisfied customer. We know that you want responsive service that you can count on
without delays, hassles or excuses. We understand that you want voice, data, and other
telecommunications products from a partner that is “watching your back”. We know that you want
worry-free communications so you can focus on your core business.
"Your single point of contact has solved every problem."
– Hansen Collision
Customers choose BullsEye Telecom because of our expert account management services
. It is why so many of our existing customers stay with us year after year and it is
why they tell us time and time again that our service exceeds their expectations.
Customer Benefits
As a mutli-location or single location BullsEye customer, you'll receive dedicated account management services
from our highly trained team members. Your BullsEye Account Manager serves as your one
point of contact who will answer your questions, help you solve problems and proactively
support you with valuable advice and recommendations. Your telecommunications is managed
with attention, dedication and commitment.
Your BullsEye Account Manager will:
Manage the transfer of your existing services to the BullsEye network
Train you on how to use the My BullsEye Account (MBA) website and our online tools
Review your first invoice with you to verify that the hierarchy and summary format meets your needs
Research and provide answers to all invoice and reporting questions
Provide reports for you to make informed, strategic decisions about your services
Manage all moves, adds, changes, and deletes (MACDs) to the account
Establish and monitor all repair tickets and facilitate any necessary escalation of issues
Review and resolve any disputes or service concerns
Provide an ongoing review of your account and make recommendations on how you can further improve your service and reduce costs
Our dedicated account management provides prompt, well-researched responses. You’ll
never have to wait to receive BullsEye’s outstanding account management services.
Don’t just take our word for it. To read first hand what our customers are saying
about our Account Managers click here.
To learn more about BullsEye Telecom’s outstanding Account Management services,
call us today at 1-877-GET-BULL or click here.