Auto-Attendant

Professional Greetings and Automated Call Routing Enhance Your Digital Voice Service.

Because your customers expect you to deliver the highest level of service every time, you can’t afford to miss a call or respond slowly to a critical voicemail.

With Auto-Attendant as part of your digital voice service with BullsEye, you'll ensure a positive experience for your callers. Professional greetings, extensions and dial-by-name directories give your business a better way to connect.

Thank You for Calling. Press 1 for Sales, Press 2 for Support...

With BullsEye's Auto-Attendant for Digital Voice, you can bypass the cost of a full-time receptionist and still answer every call professionally. The auto attendant brings several key features together to provide you with the peace of mind to know your calls are always answered the right way all the time.

  • Greet callers professionally every time
  • Route calls to a phone number that you choose
  • Eliminate the cost of a full-time receptionist

Auto-Attendant Setup Is a Breeze.

Setting up your auto-attendant is easy. Just send us the script for your greeting, and we can have a professional voice-over artist record it. We can also record the names and extensions of your team for a dial-by-name directory. We’ll even record extensions for your business’ various departments — Marketing, Sales, General Inquiries — even if you’re a business of one and those messages simply all forward to your voicemail. By having extensions recorded and setting up your dial-by-name directory, your phone system is prepared for the continued growth of your business.

Let Us Help You Simplify Your Telecom.

BullsEye helps make managing telecom easy. Our clients depend on us to always deliver quality connections and superior customer service with a personal touch. We'll work hand-in-hand with you to provide the insight and support you need to optimize your telecom environment.

What's in it for you?

  • Overcome unexpected disasters by rerouting callers
  • One number follows you wherever you go so you never miss an opportunity
  • Give your business a professional presence and promote up-sell opportunities with customizable on-hold messages
  • Significantly reduce your communications expenses as the auto-attendant is hosted on the cloud, eliminating dedicated IT and maintenance costs
  • Increase overall productivity and do more without increasing staff or overhead
  • Save time by routing calls in a rapid and accurate manner with auto-attendant
  • Never miss a call and improve service levels by ensuring live call coverage by the first available employee
  • Consolidate and unify your multiple locations and achieve standardized communications, greeting messages, etc. for all locations
  • Capture market intelligence and drive marketing demand by recording call processing information and call queue activity
  • Put your business continuity plan in place and reroute calls in real time in the event of an emergency
  • Customize business hours and after-hours greetings; for example, marketing messages, company directory, store hours, directions, FAQs, etc.
  • Customers can record messages independently or upload professional, pre-recorded messages
  • Find-Me/Follow-Me allows you to manage your business from the road; auto-attendant follows you wherever you travel
  • Simultaneous Ring forwards calls to 10 different numbers (landline and wireless) at the same time, ensuring live coverage by the first available employee
  • Change features/options and reroute calls in real time via the Amplify/digital voice online portal
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