Always-On, On-Demand Call Recording at Your Fingertips
Let’s face it … customer conversations are crucial and have a direct immediate impact to your business. This real-time and historical perspective of your interactions translates to a better understanding of customer service issues and improved business processes.
The benefits of an always-on, on-demand VoIP call recording solution are now at your fingertips. BullsEye’s enhanced Digital Voice Recording solution offers the industry’s most powerful workforce tools for you and your team to help monitor, analyze and enhance individual and group performance.
Whether you run a VoIP-based enterprise call center or are looking for a solution to help you manage your in-store retail employees, Digital Voice Recording is the ideal complement to your multi-location Hosted PBX solution.
Amp Up Your Business Efficiency and Strive for Five
Set benchmarks for your team and raise performance levels. You can configure your Call Recording solution to fit your unique business requirements. View team performance or aggregate data and view trends for specific agents. You’ll control it all via our easy-to-use, web-based, portal that also offers 25+ other report analytics along with the ability to control all of your call recording and monitoring features.