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How Can We Help?

Give us a call at 877.438.2855 X2

24x7 Support

We make it easy to quickly submit support tickets through our 24/7/365 support environment right at your fingertips.

Unlimited Support From Certified Technicians

Rest assured, we’ll follow up on every ticket until it’s been resolved to your satisfaction

Trusted and Honest Advise

Our clients know that when they need us, we’ll handle whatever challenge they throw our way.

Frequently Asked Questions

I'm having trouble connecting to the Internet.

Check that your power strip is turned on and all cables are securely connected.

Unplug your modem for two minutes. When plugging it back in, wait for its lights to come back on before testing your connection.

Connect the Ethernet cable directly to your computer (avoiding routers and network devices.) If this restores your connection, the issue is likely with your router or configuration.

What do my speed test results mean?

Mbps: One Megabit (or 1 million bits) per second. You need 8 megabits per second to move a 1 megabyte (MB) file. One digital photo, for example, might be 1 or 2 MB in size.

Download Speed: The speed at which data is delivered to your computer. This is the most info your computer can receive from the internet in a second. Download speed is measured in Megabits per second (Mbps).

Upload Speed: This is the reverse of download speed. This measures the maximum amount of information that your computer can send to the internet. It’s measured in Megabits per second (Mbps).

How can I fix my slow internet connection?

Use a wired Ethernet connection instead of a wireless connection to avoid interference.

Close any programs or in-progress downloads.

Reset your internet modem and/or router and re-run the speed test.

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TICKET
Restaurant Client
VP of IT

We’ve been using BullsEye to upgrade and replace our phone service, internet, failover internet, and phone systems, and to install SD-WAN in all our locations. We are almost complete with the rollout and it has been a fantastic solution and also a huge cost savings to us.

Property Management Client
Facilities Manager

Our number one priority was to reduce our communications cost. Working with BullsEye, we have achieved this goal. Also, through improved customer service, we have enhanced our system reliability and mitigated many of the technical issues that would negatively impact our business.

Multi-Location Restaurant Client
IT Director

Working with BullsEye has been an incredibly positive experience. They have helped us fix existing issues, implement new technology, and streamline our technical support activities. In the end, BullsEye has assisted us to improve our customer service and business efficiency while decreasing our restaurants’ downtime.

Quick Serve Restaurant Client
Sr. Project Coordinator

We are so pleased with how simple our communications are now that we are with BullsEye. We don’t miss the stacks on invoices we used to deal with. Now we just have one bill to pay which is much easier and a huge time saver.

Multi-Location Retail Client
IT Administrator/Loss Prevention Manager

BullsEye is a full-service communications provider who is easy to work with. I truly value the convenience they provide and their solutions that help our business run more efficiently and accurately. I would recommend BullsEye to any multi-location business looking for smart communications solutions.

Property Management Client
Account Manager

Completing the entire project in 60 days was superior in my opinion. Being able to pay our first invoice via credit card showed flexibility. Your invoice is not “telecom tricky” and clearly identifies our properties and the associated charges.