5 Signs That It’s Time to Move Your Business Phone to the Cloud
If your company is still using traditional telephone services (sometimes called plain old telephone services or POTS for short) for office communications, it might be time to think about moving to a cloud-based phone system.
A cloud phone system is the easy-to-use and simple-to-install business telephone solution that you can access with your existing office phone and any Internet-connected desktop or mobile devices.
Thinking about making the switch? Here are 5 signs that it’s time to do just that.
1. Your IT costs are out of control.
A growing business has growing communication needs. With traditional phone systems you need to purchase additional infrastructure when your needs change or your equipment breaks down. This maintenance means that you need to either keep trained IT on staff or retain a contractor anytime you need to make a change. If you’re finding your company stuck in inefficient IT cycles, it’s likely time to move to the cloud.
With your phone system in the cloud, your IT can stop putting out fires and focus on generating new value for your company. All system upgrades, security, power, and backup requirements are handled by the cloud service provider, so you can rest easy and stop worrying about your maintaining your hardware.
2. You have a mobile team or several geographically dispersed offices.
Cloud phone systems are the logical choice for highly mobile workforces. Managing the IT resources for several locations, particularly if they’re fairly small offices, is woefully inefficient. What’s more, your team loses access to basic telephone services the minute they leave the office.
Why not get a solution that works wherever your employees are?
With a cloud phone system employees can access calling features and the corporate directory from a laptop or smartphone. This is a must if you want to allow telecommuting or bring your own device (BYOD) policies.
3. Your business ecosystem is evolving.
Today’s business world is ever-changing – global dynamics and new technology players are impacting pretty much every industry. Business owners need to stay ahead of these changes by using the best tools available. Traditional telephone systems are – in most cases – no the most effective communication tool.
Cloud phones on the other hand are flexible and scalable. When your company’s communication needs change, it’s easy to adjust your cloud phone system subscription. There’s no need to lock yourself in to contracts with legacy technology when you can access a scalable solution with features that will actually improve over time.
It’s not just a cost issue either: it’s also about better collaboration. Employees can work more effectively when they’re not constrained by the technology they use. With cloud phones all employees can take calls on the go, carry out voice conference calls, and seamlessly interact through instant messages with the help of presence indication.
4. Your IT is already in the cloud.
Most companies are already using some form of cloud computing. Cloud services for data storage, email, enterprise resource planning, and customer relationship management are pretty much ubiquitous. So why not telephones?
It might have to do with the familiarity of traditional phones. Moreover, the service infrastructure is already set up, so it’s easy to stick with what you know. Switching to something new can seem like an unnecessary burden.
But it can also be an opportunity: to save money and improve productivity. After all, the infrastructure for cloud phones is already there as well, it’s just less well known. Just look at Motorola: they found that their employees weren’t really using their desk phones. In fact, they were so underused that each phone call was costing the company $12.
Do you know how much your phone system is costing your company?
5. You’re looking for a new way to revamp office communications
A cloud phone system offers more than just voice capability. It’s the complete solution for improving employee collaboration and mobilizing your office.
Our cloud phone system (BullsEye UC) is the office communication tool that you can take with you wherever you go. With BullsEye UC you can answer and route calls, check your voicemail, carry out HD video meetings, and send instant messages from a desktop computer, mobile phone, or tablet.
So, is it time to move your business phone system to the cloud?
If you’re already successfully using the cloud for important business functions like email, file storage, accounting, or sales, it might be time to take your phone system to the cloud as well. The telephone system experts at BullsEye are here to help you make this transition as seamless as possible. We’ll help you identify opportunities to repurpose your existing hardware and optimize the use of your network.