4 Essential Features to Maximize Your Unified Communications App

A Unified Communications app allows you to run your business from anywhere without missing any important deadlines and events.

To get the best experience out of your UC app, you’ll need to have the right features. So before you purchase one, you’ll want to make sure that it comes with these four essential features.

Keep Your Business Number No Matter Where You Are

With UC, you don’t have to worry about giving your customers or colleagues more than one number in case you’re out of the office.

That’s because you’ll be able to make and receive calls with your business number as your Caller ID from anywhere on your mobile device or computer. Now your customers and colleagues will have an easier time getting a hold of you through one single number instead of trying to memorize two or three different numbers.

Desktop Phone Features Without Using a Desktop Phone

One of the many benefits that UC offers is that it allows you to take your office phone system with you anywhere.

This means that not only can you make and receive calls from your office phone on any mobile device or computer, but you can also access all of the features that come with it. You can hold and transfer calls, listen to voicemails and more even while you’re away from your desk.

See the Status of Your Colleagues to Improve Communication Efficiency

Knowing when your colleagues are available to talk can help improve your company’s productivity and efficiency.

With the presence tool in the instant messaging feature, you can know if another UC user is available to chat. Now you don’t have to blindly transfer a customer to a colleague that isn’t even available.

Contact Information in the Palm of Your Hands

It can be difficult to try and find someone’s contact information, especially if you need to call that person about an important project or presentation.

UC gives you the convenience of having your corporate directory in the palm of your hands. This way, you can quickly get the contact information you’re looking for instead of spending time going through many pages to find it.

If you’re already a Unified Communications customer, what other features do you believe are important to have? Let us know in the comments section below.

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