Worried About Your VoIP System Being Hacked? Follow These 6 Tips

Many businesses, like yours, are starting to use Voice over Internet Protocol (VoIP) as their telephone system because of the benefits that it can bring to improve their communications and business operations. For example, with Unified Communications (UC), you and your employees can use your office phone system from anywhere and on any mobile device, so you can always stay connected to each other and your customers. You’ll also be able to grow your company’s productivity and efficiency with features like Call Hunting, Simultaneous Ring, Find-Me/Follow-Me and Virtual Telephone Number (VTN).

Because voice and data may be shared on the same network, the same types of threats that attack Internet connections could attack your VoIP system. Some of these threats include:

  • Malware, Worms, and Viruses
  • Denial of Service (DoS)
  • Eavesdropping

Don’t want to fall victim to these kinds of attacks? Then just follow these 6 great tips to keep your VoIP system safe.

Make Everyone Use Passwords to Enter Into Your Network

To protect your network, make it a requirement for you and your employees to use passwords to enter into it. Just make sure that you change them often, use passwords that aren’t easy for anyone else to remember, and do not make them easily accessible for others to see.

Teach Your Employees About Your VoIP System

To most people, a telephone is just a telephone and they take it for granted. That’s why your employees need to fully understand your VoIP system, how to use it, and the problems that a lack of security can cause.

Secure Your Network

Your VoIP system should have a firewall and network intrusion prevention system in place that can protect your business against potentially harmful traffic. Before installing a VoIP system, do a security check and look for potential holes in your security system.

Use Data Encryption

Data encryption is a hacker’s worst nightmare. It can prevent them from recording and listening into your calls, so you can keep your exchanged information private.

Always Keep an Eye … on Everything

When monitoring your VoIP system, always be aware of any strange things that are affecting your system. For example, to spot fraud, look at your call history for weird patterns like changes in the forwarding of one of your telephone numbers or extensions.

Go with a Company That Offers VoIP as a Service

You can do everything mentioned above … OR you can go with a company that offers VoIP as a service. Not only will you have peace-of-mind knowing that they’ll keep your network safe, but you’ll also not have to worry about maintaining the equipment infrastructure since they’ll do it for you.

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