First impressions are lasting impressions. BullsEye’s Cloud Contact Center allows you to make the best first impression while delivering a world-class experience to your customers.
BullsEye’s Contact Center is a cloud-based hosted call center solution that allows you to enhance customer relationships without the hassle and complexity of managing or supporting a premise-based system.
Drive down your capex and operating costs. Turn your agents into power users with the systems and tools they need to build positive relationships with your customers.
Give your call center managers the enhanced reporting, smarter analytics and real time call intelligence they need to make informed decisions and turn your call center into a profit machine.
Our solution fits into your existing environment to meet your telephony, unified communications and contact center needs as you grow.
- Fully Integrated – Contact Center is fully integrated with BullsEye’s hosted phone system so you enjoy a single cloud-based managed VoIP solution.
- Improved Customer Experience – Enhance your customer experience from the moment the call arrives to the final resolution. Contact Center gives you ultimate flexibility and lets you configure the call routing the way that works best for your situation. Contact Center ensures that callers get routed to the right person every time.
- Real Time Monitoring – Ensure that you always have the appropriate number of agents available to handle call activity. Contact Center keeps you on top of call volumes and helps you accommodate for spikes in call activity.