Blog

The World of SIP Trunking!

When the word “telecommunications” comes to mind, we think of PSTN/POTS/Carrier grade switches. Big players like Nortel Networks, Ericsson, Lucent, and Alcatel are names that ring a bell. Over the past couple of decades, these companies have become obsolete as new...

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How Annual Disaster Recovery Tests Keep You Ready!

Redundancy and availability are two critical aspects of any network design. They provide metrics to evaluate the robustness of your network during a non-ideal scenario providing business continuity and minimizing end-user impact. Redundancy refers to the duplication...

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Managed WiFi 101

Today your customers, guests and staff expect not only WiFi, but good WiFi: fast, reliable, secure, easy, and free, with “five bars” coverage wherever your users are.  WiFi has become almost a utility, like water or electricity.  Your Point of Sale (POS), inventory...

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Key Considerations When Evaluating Contact Center Solutions

Omnichannel customer interactions have revolutionized the call center industry, previously dominated by telephony. The rebranding to contact centers introduced a niche of new technologies and changed the way businesses communicate with their customers. Organizations...

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Cloud Security “Gotcha” Items

CASB (cloud access security broker) providers like Zscaler are taking over the security industry due to their diverse method of deployment and endpoint integration. When migrating to these types of services, what are some of the “gotcha” items that maybe you or your...

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4 Signs That It’s Time to Switch VoIP Providers

A change might be needed. Here’s how to make the big decision.   This article is for businesses that are already using a VoIP service provider, but aren’t completely satisfied … Or perhaps suspect they might not be getting everything they should be getting...

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Bridgepointe and MicroCorp Signature Events

BullsEye is proud to participate in two signature events this week with our partners: The Bridgepointe Tech Summit is September 12 – 14 at the Parker Palm in Palm Springs, California. This is always a terrific opportunity to network with Bridgepointe partners!...

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Moving to BullsEye from Another VoIP Provider

How to make the switch?   You’ve done your research and decided it’s time to switch VoIP providers. And you’ve done even more research and decided BullsEye might be the best solution for your business (right on!). Or maybe you haven’t quite decided yet. That’s OK...

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How to Spot a Reliable VoIP Provider (and avoid bad ones)

Most VoIP providers provide some benefits when compared to a traditional landline connection. You’ll most definitely save money. And you’ll probably get some fancy new features you couldn’t access with your plain old telephone service. But VoIP providers vary widely...

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