Robocalls – The Good & the Bad

Author: Nayana Reddy | Network Telephony Engineer Have you received a call today where someone is trying to sell you an extended car warranty on your 10- year-old car or an agency trying to give you a last courtesy call on your deferred student loan payment/tax payment that you never owed, or any calls that […]

Using Empathy to Drive Business Intelligence

Author: Afraa Jasim | Business Analyst Data conscious companies are becoming more common in today’s ever changing world. Data integrity, Data Warehouse, and Data Governance all work towards gathering, cleansing, and modeling data for use. Business Intelligence (BI) comes into play after the data has been gathered and organized. BI is the art of extracting […]

VoIP Communications Services – A Cloud Above the Rest

Author: Dino Dziljaj | Manager, Activations Engineering As business leaders navigate through the COVID-19 pandemic, they are learning a variety of new processes, systems and approaches to keep their businesses as normal and stable as possible. This ranges from managing and supporting employees working remotely to the bandwidth and security of their infrastructure. For some, […]

How Data Stewardship and Data Governance Fit Together

Author: Amit Bhatnagar | Senior Solutions Architect Companies are getting serious about managing the availability, usability, integrity, and security of the data in their enterprise systems, including improving data quality, understanding the meaning of the data, and leveraging the data for competitive advantage. Managing data requires accountability. The formal need for business units to take […]

When Scanning Just Isn’t Enough: Why All Businesses Need a Full-Scope Pen Test

Author: Evan Branstner | Security Engineer Many companies confuse the important but separate roles that vulnerability scanning and penetration testing play in their security posture. Some companies, especially in the PCI compliance world, rely too heavily on automated scanning. However, vuln scanning is still a requirement for anyone as even the best pen test will […]

Making Your Communications Safe, Smart and Secure

Author: Joe Spoon | Senior Network Engineer, Todd Sanchez | Senior Systems & Security Engineer , Evan Branstner | Security Engineer Technology as a whole is constantly evolving. It’s hard to keep up with all the new offerings to determine what is what. But that’s no excuse to just assume your company’s communications security is doing […]

What is E-Rate? Is it Right for My School?

Author: Andy Clutter | Solutions Engineer So, you may be wondering what exactly is E-Rate and how to benefit from it? E-Rate was created to level the playing field of education, specifically online education, and bring internet services to schools and libraries. It is a federal government program ran under the FCC (Federal Communications Commission) and is administered by the USAC (Universal Service Administrative Company) offering discounts for approved telecommunications access […]

Communications Security – Keeping Your Information Safe & Secure

Author: Joe Spoon | Senior Network Engineer, Todd Sanchez | Senior Systems & Security Engineer , Evan Branstner | Security Engineer Like many other things, security technology is evolving. This is due, in part, to threats becoming more complex. What used to be simple attacks on one device have evolved to target every device on […]