The In’s and Out’s of Endpoint Security

July 20, 2021
Author: Andrew Whitt | Security Expert What is Endpoint Security? Endpoint security refers to defending network endpoints, or end-user devices like desktops, laptops, and mobile devices. Endpoints serve as points of access to an enterprise network and create points of entry that can be exploited by malicious actors. Endpoint security software protects these points of […]

Desktop Operations Support “The Softer Side of IT”

June 7, 2021
Author: Bob Geromette | Network Administrator From my perspective, there are two major categories of skills involved with Desktop Support; Technical skills and the often-overlooked set of “Soft Skills” that are helpful in the role.  There is something extremely gratifying about helping people and resolving their issues. There is also satisfaction in solving the daily […]

The What, Why, and How of Cloud Security

May 13, 2021
Author: Andrew Whitt | Cloud Security Expert There has obviously been a shift over the last several years to transition from physical data centers, locally based applications, onsite work, and tools that need to be physically plugged in somewhere to cloud hosted data, applications, remotely delivered workforce and Software as a Service (SaaS). Assuming you […]

(Almost) Everything You Ever Wanted to Know About UCaaS but Were Afraid to Ask

April 15, 2021
Author: Bobbie Sauter Are you perplexed by the ever-changing quagmire of acronyms for the many cloud-based communication technologies out there? In our increasingly mobile world, communication must be effective, global, and available through multiple technologies effortlessly. That’s where UCaaS or “Unified Communications as a Service” comes in.   That’s a lot to unpack for an opening paragraph, but let’s dive in.  You are most likely familiar with SaaS (Software as a Service) such as Salesforce, Office 365, and the like. UCaaS is essentially the cloud-based communications version of […]

Technology in a Changing World

March 11, 2021
Author: Charles Holsey | Senior Business Analyst In today’s business landscape, every organization functions as a software/technology company. Years ago, if you said you worked for a software company, that literally meant your company sold software and you therefore identified as a “software nerd”. Fast forward to today, where software and technology are everywhere. Adoption, integration, […]
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