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The World of SIP Trunking!

September 19, 2019
When the word “telecommunications” comes to mind, we think of PSTN/POTS/Carrier grade switches. Big players like Nortel Networks, Ericsson, Lucent, and Alcatel are names that ring a bell. Over the past couple of decades, these companies have become obsolete as new technologies now support a high volume of traffic and bandwidth, as well as faster […]

How Annual Disaster Recovery Tests Keep You Ready!

August 26, 2019
BullsEye Telecom adheres to industry standards and provides a best-case scenario of 2N redundancy with two geographically redundant data centers offering systems and services accessible at any time and four nines availability establishing a strict provision of only 52 minutes, 36 seconds downtime per year. Customers are known to opt for a VoIP service provider […]

Key Considerations When Evaluating Contact Center Solutions

July 2, 2019
Omnichannel customer interactions have revolutionized the call center industry, previously dominated by telephony. The rebranding to contact centers introduced a niche of new technologies and changed the way businesses communicate with their customers. Organizations are continuously trying to achieve increased customer satisfaction and understand the benefits of investing in advanced cloud-based contact center solutions. Along […]

How In-Person Security Awareness Training Can Educate Your High Value Targets

May 23, 2019
You’ve done a baseline phishing test to see the risk to your organization, you’ve started a simulated phishing program to expose your employees to safe malicious-training emails, and you’ve scheduled regular online trainings. With today’s changing security landscape, a “set it and forget it” approach may not be enough. Regardless of your company’s specific security […]

Cloud Security “Gotcha” Items

May 10, 2019
CASB (cloud access security broker) providers like Zscaler are taking over the security industry due to their diverse method of deployment and endpoint integration. When migrating to these types of services, what are some of the “gotcha” items that maybe you or your IT person/vendor might not have considered that could play a key role […]
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