POTS Alternatives – Calling Features

The following traditional POTS features are available to BullsEye clients seeking to transition their workforce due to the COVID-19 precaution plans.  These features can be configured individually or through application of our feature package, for eligible features.  

Call Forwarding (USOC: ESM) permits the client to automatically forward (transfer) all incoming calls to another telephone number, and to restore it to normal operation when desired.

Busy Call Forwarding (USOC: EVB) permits the forwarding of incoming calls when the client’s line is busy. The forwarded number is fixed by the customer service order. Calls may be forwarded outside the client’s local central office (C.O.).

Delayed Call Forwarding (USOC: EVD) permits the forwarding of incoming calls when the client’s line remains unanswered after a designated number of rings. The number of rings and the forwarded number are fixed by the customer service order. Calls may be forwarded outside the client’s local central office (C.O.).

Select Call Forwarding (USOC: CSF) permits the client to automatically forward (transfer) calls from up to ten preselected numbers to another telephone number and to restore it to normal operation when desired. Select Call Forwarding can be used in conjunction with Call Forwarding.

Remote Access to Call Forwarding (USOC: RAF) allows the customer to activate and deactivate their Call Forwarding feature and to change their forwarded to number from a location other than where their is service located.

Call Forwarding Don’t Answer provides the client with the ability to order and be billed for Call Forwarding Don’t Answer. Call Forwarding Don’t Answer provides the ability for the customer to have its client’s incoming calls (to their home or business) redirected to the pre-selected customer number. This would happen only when the incoming call encountered an end user station that did not answer after a specific number of rings (which must be specified upon ordering).

Call Forwarding Busy Line/Don’t Answer provides the client with the ability to order and be billed for Call Forwarding Busy Line/Don’t Answer. Call Forwarding Busy Line/Don’t Answer provides the ability for the client to have incoming calls (to a home or business) redirected to the pre-selected number. This would happen in either the busy or don’t answer mode.

Priority Ringing (available in Pro Package)

Priority Ringing (USOC: CLP) differentiates incoming calls from up to 10 client preselected telephone numbers by signaling the client with a distinctive ringing pattern. If the client subscribes to Call Waiting, a distinctive tone is heard for the selected set of numbers. The last incoming call can automatically be added to the list of preselected numbers.

Three-Way Calling (available in Value and Pro Packages)

Three-Way Calling permits the customer to add a third party to an established connection. When the third party answers, a two-way conversation can be held before adding the original party for a three-way conference. The customer initiating the conference controls the call and may disconnect the third party to reestablish the original connection or establish a connection to a different third party. The feature may be used on both outgoing and incoming calls.

Warm Line (available in Pro Package)

Warm Line is a central office based automatic dialing features with time delay. If a line with warm line capability goes off-hook and has not started dialing before the end of the time delay period, a stored number is automatically dialed; if dialing commences within the time delay period, the call will proceed normally as dialed.

Remote Call Forwarding

Remote Call Forwarding Service is an arrangement which includes the furnishing of a network address (seven or area code + seven-digit telephone number) to an applicant or customer, which permits call completion to another network address. The Remote Call Forwarding network address must be located in an eligible exchange area.