Manage Your Communications from Any Device
BullsEye offers an online tool to manage your services and communications across all locations. The My BullsEye Account (MBA) portal incorporates a single invoice solution with order management, reporting, support resolution, call analytics and scoring, dashboard metrics, and independent management of calling features.
Within the portal, you can submit new orders to add service, modify features, move services, and make additional account changes. Track order status, pull call recordings, pay your consolidated bill online, and access invoices for your services at all locations. This allows you to redeploy your employee resources towards more revenue-generating activities instead of paying multiple bills at different times throughout the month.
In order to help you look deeper into your telecom spend and uncover more opportunities for cost savings, MBA allows you to schedule and manage subscriptions for 50+ reports to meet your individualized needs.
Greater Flexibility to Self-Manage Your BullsEye Hosted Solution
Experience even more functionality and call intelligence with VoIP service. Manage all users, features, and group services such as Auto Attendants and Hunt Groups from a single dashboard. Reroute calls, set customized greetings, access call recordings, and identify trends with a set of additional reports.
Valuable, Digestible Call Intelligence and Business Analytics
Gain an in-depth analysis of your telecom services. BullsEye’s online portal offers a customizable set of reports on a summary and granular level. Track your order status, view an inventory of services across all locations, and review invoice trends and exceptions.
Let Us Help You Simplify Your Telecom
BullsEye makes managing telecom easy. Self manage your services through one portal and work with your dedicated account team to ensure you have the features you need and proactively monitor your network devices. Gain visibility into your network with SD-WAN, powered by VeloCloud.
Features & Benefits
Shred the costs that come with installing and maintaining a TEM system
Save time, streamline and simplify billing operations with only one monthly invoice
Reduce the hassle and confusion of managing multiple partners and services
Identify busiest day of the week and time of the day across each location
Utilize call recording and scoring to enhance opportunities for coaching and training
Log and track support tickets through a single system
Proactively monitor service installations including activation dates
Track the longest and most expensive calls in addition to your most expensive locations
Gain visibility to all your locations and their activity, migration status, as well as cost savings to switch to other services.
Easily import your billing file into your accounting system
- Place orders and check daily order status
- Submit, track, and add notes to support tickets on any location or service
- Self manage your VoIP solution as a group administrator or end user
- Take advantage of Invoice exception reporting for tracking the longest and most expensive calls as well as most expensive locations
- Self-troubleshoot to resolve your most common questions
- Know your line activation, deactivation and migration status, as well as cost savings to switch to other services
- Simplify monthly payments by setting up recurring payments online
- Access call recordings and add notes or custom scores to calls
- Pull contact details for your dedicated account team
- Easily identify the number of calls made per location, numbers dialed and cost
- Track all of your data and Virtual Telephone Number (VTN) inventories by location
- Reroute calls based on company and personal holiday schedules
- Upload and manage customized voicemail greetings
- Gain an in-depth analysis of your telecom services and the ability to easily import your billing file into your accounting system
What Makes Our Portal the Industry Standard
- Mobile responsive platform to allow you to manage your services on the go
- Visibility to make more strategic decisions.
- Cloud-based platform for secure and efficient end-to-end communications management
- Access to mobile and desktop applications to mobilize your office
- Identify areas of opportunity to reduce costs, labor, and improve workflow based on greater insight to your call activity
- Full invoice, billing, order, support, and reporting management
- Business intelligence that yields actionable data
- Gain visual graphical representation of call reporting
- Customizable reporting and settings to optimize for your business
- Stay up-to-date with dashboards, reporting, alerts and more