Service Agreements

Customer service is a top priority here at BullsEye. We’re committed to ensuring service excellence and keeping you satisfied.

The links below provide access to sample contracts and other regulatory documents. If you still don’t find what you’re looking for, call us at 1-877-638-2855.

CPNI AuthorizationCustomer Notice to Opt-Out
Important Notification Concerning the Privacy of Your Customer Proprietary Network Information

Service Policies and Service Level Agreements (SLA)
Universal Terms & Conditions
Voice Services Terms & Conditions
Statement of Service Responsibility
Corporate Advantage
Canadian VoIP 911 English
Canadian VoIP 911 French
Elevator Phone Compliance
Mako Networks End-User Licensing Agreement
Service Level Agreement (Broadband – Managed Services – VoIP – POTS)
VMware Service End User Subscription Agreement
Zscaler Addendum No. 1
Zscaler End User Subscription Agreement
Sophos End User Subscription Agreement
Sophos Privacy Notice

Equipment RMA Process
Equipment RMA Process

FCC Forbearance Impact
FCC Forbearance Assessment-Website

Hearing, Vision and Speech Accessibility
Hearing Aid Compatible Phone Models
Speech Accessibility Guidelines
Vision Accessibility Guidelines

BullsEye Customer Dispute and Claim Resolution
BullsEye Customer Dispute and Claim Resolution
Ohio Dispute and Claim Resolution
Michigan Dispute and Claim Resolution

End User Licensing Agreements for Unified Communications (BullsEye UC)
UC Desktop for Apple OS X
UC Dekstop for MS Windows
UC Phone & Tablet for Android
UC Phone & Tablet for Apple