How Annual Disaster Recovery Tests Keep You Ready!

BullsEye Telecom adheres to industry standards and provides a best-case scenario of 2N redundancy with two geographically redundant data centers offering systems and services accessible at any time and four nines availability establishing a strict provision of only 52 minutes, 36 seconds downtime per year. Customers are known to opt for a VoIP service provider […]

Key Considerations When Evaluating Contact Center Solutions

Omnichannel customer interactions have revolutionized the call center industry, previously dominated by telephony. The rebranding to contact centers introduced a niche of new technologies and changed the way businesses communicate with their customers. Organizations are continuously trying to achieve increased customer satisfaction and understand the benefits of investing in advanced cloud-based contact center solutions. Along […]

How In-Person Security Awareness Training Can Educate Your High Value Targets

You’ve done a baseline phishing test to see the risk to your organization, you’ve started a simulated phishing program to expose your employees to safe malicious-training emails, and you’ve scheduled regular online trainings. With today’s changing security landscape, a “set it and forget it” approach may not be enough. Regardless of your company’s specific security […]

Cloud Security “Gotcha” Items

CASB (cloud access security broker) providers like Zscaler are taking over the security industry due to their diverse method of deployment and endpoint integration. When migrating to these types of services, what are some of the “gotcha” items that maybe you or your IT person/vendor might not have considered that could play a key role […]

Steps to Strengthen Cybersecurity for Small to Midsize Businesses

In today’s digital age, a cybersecurity framework needs to be part and parcel of our daily life. Every person, business or entity has a digital profile. We’re represented digitally by account numbers, addresses, web transaction cookies, social media chatter, government or regulatory documents, and other personal information recorded at different events and digital touch points. […]

4 Signs That It’s Time to Switch VoIP Providers

A change might be needed. Here’s how to make the big decision. This article is for businesses that are already using a VoIP service provider, but aren’t completely satisfied … Or perhaps suspect they might not be getting everything they should be getting out of their service. The reality is that switching providers can be […]

Hurricane Florence: The safety of our customers and employees is our number one concern.

Our thoughts are with those affected by Hurricane Florence. We stand ready to assist those impacted. The safety of our customers and employees is our number one concern. BullsEye anticipates a higher than normal volume of trouble reports in the areas affected by Hurricane Florence. If the power goes out or there’s a widespread service […]

Bridgepointe and MicroCorp Signature Events

BullsEye is proud to participate in two signature events this week with our partners: The Bridgepointe Tech Summit is September 12 – 14 at the Parker Palm in Palm Springs, California. This is always a terrific opportunity to network with Bridgepointe partners! MicroCorp’s annual One-on-One event is also September 12 -14 at the Marriott Marquis […]

Moving to BullsEye from Another VoIP Provider

How to make the switch? You’ve done your research and decided it’s time to switch VoIP providers. And you’ve done even more research and decided BullsEye might be the best solution for your business (right on!). Or maybe you haven’t quite decided yet. That’s OK too. In that case, you might want to read our […]

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